About Us

The Heart of the Neighborhood

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As a federally qualified health center and an affiliate of Massachusetts General Hospital and Boston Medical Center, North End Waterfront Health extends its world-renowned healthcare services to people who live and work in and around Boston’s North End and Charlestown neighborhoods.

By working closely with schools, senior centers, and many other organizations, we have shaped our services to truly benefit our community’s diverse population.

Whether you need a primary care doctor, pediatrician, specialist, or counseling help and support, you can have peace of mind knowing that we will work together with you and your family to provide medical care that is expert, caring and personalized.

Our Mission

NEW Health is committed to improving the quality of health and life for the residents of Boston’s North End, Waterfront, Charlestown and the people we serve by providing high quality health care that is consumer oriented, culturally appropriate, neighborhood-based, affordable, and produces positive outcomes.

NEW Health Partners Healthcare Logo

Our Story

1970 A local group of 12 women and 3 men founded the North End Community Health Committee, Inc. with hopes of opening the first Italian-American community health center in the country.

1971 North End Community Health Center opens in the Spring on the first floor of the Baptist Bethel Church. 

1976-1980 Services are expanded with the renovation of the entire building. 

NECHC became the first health center in MA and 2nd in the nation to develop and implement an Electronic Medical Record.

1983 The North End Community Nursing Home opens it’s 140 bed facility in March, and receives national attention in Newsweek Magazine and Channel 5’s chronicle.

1997 NECHC becomes the first health center in MA to receive the highest honors of accreditation by the National Joint Commission of Health Care. 

NECHC receives certification by the National Committee for Quality Assurance (NCQA), transforming into a model of Patient Centered Medical Home. 

NECHC achieves top 5% status of all USA health centers for quality metrics and maintains it yearly

2000 NECHC develops an affiliation agreement with MGH, allowing access to all MGH systems and benefits.

2001 In partnership with ABCD, NECHC renovates the old Michelangelo middle school into 70 senior apartments called Villa Michelangelo.

2011 After 37 years with the name North End Community Health Center, the Board officially changed the name to North End Waterfront Health to be more inclusive with the Waterfront community.

2013 Because of a request by the Boston Public Health Commission to serve the needs of students at the Charlestown High School, a school-based health center was opened.

2015 Due to a high need for services at Charlestown’s public housing development, a new health center satellite was opened in the old St. Catherine’s School. The new health center, named NEW Health Charlestown, is located in the largest public housing development in New England.

2017 To meet the needs of the community, an in-house pharmacy was opened for the convenience of our patients. 

A food-insecurity program was started to provide access to healthy foods for students at the Eliot and Harvard Kent Schools.

2018 By joining 16 other community health centers in creating an ACO, our MassHealth patients are provided with an integrated and advanced model of community care with improved health outcomes.

2020-2021 We are proud of being on the front lines for COVID testing and COVID vaccination!


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