What do I do if I have a routine appointment coming up?

Office availability and hours will vary, and the types of services available will depend on your circumstances. Video visits with your doctor or care team using your phone or computer may be an effective way to address your medical needs. Our Safe Care Commitment: Screen – Clean – Protect is in effect in all locations to help keep our patients and staff safe.

What do I do if I have to pick up my medicine from the pharmacy?

When you come in to pick up your prescriptions you will be screened for COVID symptoms at the door. You will be asked to remove your mask, sanitize your hands, and re-mask with a health center issued mask. If you are experiencing fever/cough/muscle aches/sore throat/shortness of breath; or have had contact with someone who has COVID-19 call your primary care before coming in.

How do I get tested for COVID-19?

If you are experiencing symptoms of COVID-19 such as fever/cough/sore throat/muscle aches/shortness of breath; please call your primary health care provider for guidance. For your safety and the safety of others, please do not come to the Health Center unless you have been instructed to do so. Your provider will give you instructions on how to get care without exposing other people to your illness. If you are a North End or Charlestown resident or NEW Health patient you can make an appointment to be tested at one of our testing sites (see information above). If you are experiencing life-threatening symptoms such as difficulty breathing or pressure in the chest, please call 911.

What are the symptoms of COVID-19?

From the CDC : Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19: - Fever or chills - Cough - Shortness of breath or difficulty breathing - Fatigue - Muscle or body aches - Headache - New loss of taste or smell - Sore throat - Congestion or runny nose - Nausea or vomiting - Diarrhea This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

How do I get the COVID-19 Vaccine?

As of right now Massachusetts is on Phase 2 of vaccination rollout. Eligible individuals include first responders and those age 75 and up. If you are a NEW Health patient, a resident of the North End/Waterfront or Charlestown, and 75+ then you can schedule an appointment to be vaccinated by NEW Health. Visit our vaccine page to learn how. You can also find other COVID vaccine sites by visiting mass.gov .

COVID-19 Update For NEW Health Patients

This post is also available in: Español (Spanish)

COVID-19 TESTING AT NEW HEALTH

As of 1/4/22, NEWHealth is unable to do COVID testing for travel, school, workplace, or elective reasons. Testing is limited to people with a COVID exposure, symptoms of infection, or procedural testing arranged by MGH.

NEWHealth will be running an additional testing clinic on Saturday, January 15th. This will be located at the North End health center, 332 Hanover St., from 8:30 a.m.-12 p.m. It is appointment ONLY! Call 617-643-8000 to schedule yours, walk-ins will not be allowed in the building.

NORTH END TESTING:

332 Hanover St.

Tuesday
8:30 a.m. to 12 p.m.

Appointment Only!

Call 617-643-8000

Testing individuals who have been exposed to COVID or are displaying symptoms.

CHARLESTOWN TESTING:

NEWHealth will be running an additional testing clinic Saturday, January 15th at the Charlestown health center, 15 Tufts St. The clinic will run from 9 a.m.-12 p.m. and is appointment ONLY! Call 857-238-1100 to schedule yours, walk-ins will not be allowed in the building.

15 Tufts St., Crossroads Resource Center in the Bunker Hill Housing Development

Monday through Wednesday
1 p.m. to 4 p.m.

Starting January 13th

Thursday

9 a.m. to 12 p.m. and 1 p.m. to 4 p.m.

Appointment Only!

Call 857-238-1100

Testing individuals who have been exposed to COVID or are displaying symptoms.

Located behind 15 Tufts Street in Crossroads

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