What do I do if I have a routine appointment coming up?

Office availability and hours will vary, and the types of services available will depend on your circumstances. Video visits with your doctor or care team using your phone or computer may be an effective way to address your medical needs. Our Safe Care Commitment: Screen – Clean – Protect is in effect in all locations to help keep our patients and staff safe.

What do I do if I have to pick up my medicine from the pharmacy?

When you come in to pick up your prescriptions you will be screened for COVID symptoms at the door. You will be asked to remove your mask, sanitize your hands, and re-mask with a health center issued mask. If you are experiencing fever/cough/muscle aches/sore throat/shortness of breath; or have had contact with someone who has COVID-19 call your primary care before coming in.

How do I get tested for COVID-19?

If you are experiencing symptoms of COVID-19 such as fever/cough/sore throat/muscle aches/shortness of breath; please call your primary health care provider for guidance. For your safety and the safety of others, please do not come to the Health Center unless you have been instructed to do so. Your provider will give you instructions on how to get care without exposing other people to your illness. If you are a North End or Charlestown resident or NEW Health patient you can make an appointment to be tested at one of our testing sites (see information above). If you are experiencing life-threatening symptoms such as difficulty breathing or pressure in the chest, please call 911.

What are the symptoms of COVID-19?

From the CDC : Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19: - Fever or chills - Cough - Shortness of breath or difficulty breathing - Fatigue - Muscle or body aches - Headache - New loss of taste or smell - Sore throat - Congestion or runny nose - Nausea or vomiting - Diarrhea This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

How do I get the COVID-19 Vaccine?

As of right now Massachusetts is on Phase 2 of vaccination rollout. Eligible individuals include first responders and those age 75 and up. If you are a NEW Health patient, a resident of the North End/Waterfront or Charlestown, and 75+ then you can schedule an appointment to be vaccinated by NEW Health. Visit our vaccine page to learn how. You can also find other COVID vaccine sites by visiting mass.gov .

COVID-19 Update For NEW Health Patients

This post is also available in: Español (Spanish)

COVID-19 Vaccine Info

For anyone 5 years or older, we are offering covid vaccination at our two sites. After reviewing the information below, please call the number that corresponds to the location at which you would like to receive your vaccine, and a patient service representative will help you schedule your appointment. The COVID-19 vaccine will also be available to our patients at their regularly scheduled primary care appointments.

Special note for pediatric patients age 5-11: Vaccination appointments for this age group are available at this time only for our own primary care pediatric patients. Additionally, we have been working with our local elementary schools to have on-site vaccination clinics. We will be expanding options for pediatric vaccination in the future as needed.

We continue to offer vaccination to anyone 12 and older who has not yet received a complete primary vaccination.

We also continue to offer a 3^rd primary dose of Moderna or Pfizer vaccine to anyone 18 and up with a weakened immune system, and at least 28 days since the 2^nd shot of either vaccine. A 3^rd dose of Pfizer vaccine is available to anyone age 12 and up with a weakened immune system as well, at least 28 days after the 2^nd Pfizer dose.

We are offering booster shots to ALL individuals age 18 and up who have received 2 doses of the Pfizer or Moderna vaccine, with the 2^nd dose at least 6 months prior. We are also offering a booster shot to any individual who received Johnson & Johnson vaccine at least 2 months prior. Booster shots with the Pfizer vaccine are also authorized for individuals age 16-17 at least 6 months after their last primary dose.

Per CDC guidelines in people age 18 and up, for booster shots only (not 3^rd doses), you may receive a different vaccine product than the one you were vaccinated with initially – we have all three vaccines currently available for booster shots. Barring any reason to the contrary, we are recommending that patients stick with the vaccine they received initially, except for those who received the Johnson & Johnson vaccine. CDC guidelines now strongly recommend that getting a Moderna or Pfizer booster shot is a better and safer choice than getting a 2^nd shot of the Johnson & Johnson vaccine. The coverage of the omicron variant is much better with one of the other vaccine choices.

Please note, to schedule a vaccine appointment, you must be registered with Massachusetts General Brigham. If not, please call 866-211-6588 to register. Please remember to bring your vaccination card to properly verify your previous vaccine doses and record your additional shots accurately.

North End

Location: 332 Hanover St. the North End of Boston

To make an appointment call: 617-643-8000

Time:

Boosters Only(Afternoon Only)

Monday-Friday: 1 PM-3:45 PM

First and Second Dose

Monday-Friday: 9 AM-3:45 PM

Charlestown

Location: 15 Tufts St. Charlestown MA Enter behind the health center.

To make an appointment call: 857-238-1100

Time:

Boosters Only

Monday-Wednesday 8:30 AM-11:30 AM

1^st, 2^nd & 3^rd Dose Only

Friday 8:30 AM-11:30 AM

Pediatric Clinics age 5-11

Friday 1 PM-4 PM

Vaccine FAQs:

COVID19 Vaccine Questions English Download

COVID19 Vaccine Questions Spanish Download

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