North End Waterfront Health is happy to offer our in-house pharmacy service which is available to all patients of our practices, and conveniently located in the front lobby at the Hanover Street site.

We accept all insurance except some Cigna plans.

Enjoy the convenience of getting your prescriptions right where you get your care, from our friendly and informative pharmacists working closely with your care providers. We encourage you to let us take care of your prescription needs simply contact your provider or drop in and speak to one of our pharmacists. We will take care of transferring your prescriptions. As always, we thank you for entrusting your health care needs to NEW Health.


  • Refills of existing prescriptions are handled by calling the Prescription Line, 617-643-8111.
  • If you have questions about a new prescription or about discontinuing medication(s), please call your Care Team nurse. He/She will help you decide if you should come back in for a visit to discuss your prescription.
  • We have our own Pharmacy on site at the North End location, 617-643-2737.


  • Monday, Wednesday, Friday: 8:00am – 5:30pm
  • Tuesday, Thursday: 8:00am – 8:00pm
  • Saturday: 8:00am – 12:00pm
  • Sunday: Closed