NEW Health accepts all patients regardless of their insurance status or ability to pay. We are a Federally Qualified Health Center (FQHC), which means we can offer a wide variety of services through the Sliding Fee Discount Program.

We offer the Sliding Fee Scale to all income-eligible patients, based on annual household income and family size. Income guidelines are based on the Federal Poverty Income Guidelines. The acceptable forms of verifications for the Sliding Fee Scale are listed below.

The Health Center’s Resource Specialist will be able to answer questions you have, at (617) 643-8039.

How do I qualify?

To qualify for the Sliding Fee Discount Program, you MUST show proof of gross annual income for all immediate family members living in your household. Gross income is ALL income from ALL sources before taxes. Applicants should provide a copy of any of the accepted income verification materials listed below.

Acceptable Income Verification:

  • Recent Federal Tax Return
  • IRS Form W-2 or 1099
  • Two (2) Current Pay Stubs

How do I get started?

To begin the Sliding Fee Scale application process, simply download the appropriate form below, complete it and schedule a visit with the Resource Specialist, Gina Cardone-Casoni, 617-643-8039.

At NEW Health Charlestown, our Community Health Worker team can assist with filling out the application. Please call 857-238-1195 to schedule an appointment.

As an FQHC, NEWH accepts all Medicare and Medicaid insurance plans, as well as most major insurances. The Sliding Fee Discount Program is in place to meet the needs of the uninsured or underinsured, providing reduced costs on most services for those who qualify.

No one will be denied access to services at NEWH, as services are offered regardless of insurance status or ability to pay.