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Temporary 3rd Floor Closure at NEW Health North End

Dear North End Patients and Community Members,

We sincerely appreciate your understanding and cooperation as NEW Health’s Hanover Street location undergoes renovations to the roof. The City of Boston Inspectional Services Department and the George Robert White Fund, that manages the building, have ensured us that the building is structurally sound and safe for occupancy.

UPDATED The next phase of the project will require the health center to close our third floor beginning Monday, July 31st for a new ceiling installation.  The rest of the health center will remain open; however, our dental and vision departments will be relocated to our Charlestown site at 15 Tufts Street. Our podiatry services will remain in the North End but be moved to the first floor.

Patients who have scheduled appointments in dental, vision and podiatry during this project will receive updates via Patient Gateway or phone. If you need an appointment in any of our departments or have questions about your care, do not hesitate to call the health center at 617-643-8000.

If the ceiling installation takes longer than anticipated, we will alert our community. We apologize for the inconvenience caused by this renovation, and we are working diligently to minimize any interruptions to our services. While prioritizing the safety and well-being of our patients and community members, we remain committed to providing high quality care.

Thank you for your continued patience and cooperation during this process.

Vin Scibelli, CEO

Chief Executive Officer

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