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NEW Health 3rd Floor Update

Dear Patients and Community Members,

We know you’ve seen the scaffolding outside our building since the summer – but we want to ensure you that NEW Health’s North End site is open and operating during renovations. All services are still being provided; select services are temporarily moved to our Charlestown location.

The City of Boston Inspectional Services Department and the George Robert White Fund, that manages the building, have confirmed that the building is structurally sound and safe for occupancy.

As promised, we will continue to keep the community updated along the way. The new ceiling installation process that began in August is taking longer than anticipated and will now wrap up in the coming months. The rest of the health center remains open; however, our dental and vision departments will continue to be provided at our Charlestown site at 15 Tufts Street. Our podiatry services remain in the North End but have been moved to the first floor. Dental, vision and podiatry services are not being discontinued.

Patients who have scheduled appointments in dental, vision, and podiatry during this project will receive updates via Patient Gateway or phone. If you need an appointment in any of our departments or have questions about your care, do not hesitate to call the health center at 617-643-8000.

While prioritizing the safety and well-being of our patients and community members, we remain committed to providing high quality care and are working diligently to minimize the impact to our patients during this renovation.

Thank you for your continued patience and cooperation during this process.

Vin Scibelli, CEO

Chief Executive Officer

NEW Health     

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